FAQs

Payment & Order

We accept major credit and debit cards, including Visa, Mastercard, Discovery, and American Express, as well as PayPal.

All orders will be processed within 2 working days. After the order is confirmed and shipped, the detailed logistics carrier and tracking number will be displayed. Estimated delivery time within 2-5 working days.

Once your order has been processed, you will receive an email with tracking information.

No, each discount code corresponds to a discounted item. The checkout system will automatically apply the discount code or discount.

If you want to cancel your order, please contact us quickly, email hyfsus@gmail.com. We arrange to send out within the stipulated time, if we do not receive any changes, we will ship by default.

Send damaged photos to the WRRLIGHT team via email hyfsus@gmail.com and we will arrange for a replacement or a full refund.

We have fraud analysis tools to automatically identify security levels. If there is a high risk of identification, we will further confirm whether it is purchased by you. Once we do not hear back within 7 working days, we will cancel your order and issue a refund. Any questions feel free to contact us at hyfsus@gmail.com.

①Contact the courier company of the carrier to verify whether the delivery is confirmed. ②Contact the local post office. The package that is not delivered may be placed in a nearby post office. ③Ask your family if there is a sign for receipt. ④Check your mailbox/mailbox , to see if it is placed in the letterbox at the door. ⑤ Get in touch with us without your help.

We accept returns/refunds/exchanges within 30 days of delivery. It is required that the product itself is defective, and by sending us a photo with the SKU / Labe and the defect of the product, we will make a return request.

Please contact us at hyfsus@gmail.com. We will reply to your email as soon as possible.

FAST DELIVERY

Fast worldwide shipping and returns